What you can see
It keeps the original messages, orders, staff edits, and pending-approval reasons that come in from Instagram DM, WhatsApp, email, and Google Forms, then uses them as evidence to improve the next group buy.
What Velros AI runs
It gathers signals about order forms, payment confirmation, and deadline or quantity from across channels, removes duplicates, and assigns priority.
Group-Buy Sellers
Order-form collection, payment checks, deadline and quantity tracking, shipping updates, and settlement stay scattered across channels, so Velros AI pulls them into one place your team can review at a glance.
- Auto form roundup
- Payment match
This is how these messages get handled.
The requests that arrive at Group-Buy Sellers every day, kept on one screen along with what to confirm and what to improve next.
The order a person kept by hand, moved over as it was.
- Sort Messages scattered across Instagram DM, WhatsApp, and email get sorted into close-date, option-change, and payment-confirm.
- Check Form responses are matched against payments to flag unpaid, wrong-amount, and duplicate orders.
- Draft Closing notices and payment confirmations are drafted to match each buyer's option and quantity.
- Approve Marking a payment confirmed and sending the group announcement move to your approval card.
What stops
Refunds, group-buy price and deadline changes, settlement, and bulk announcements go out only after you or your team member reviews them.
The channels stay. Only the work a person confirms is separated out.
Auto form roundup · Payment match · Payout report
What a person confirms runs on a single thread.
Rather than adding another screen, we sort the work arriving on the channels you use and separate out only the decisions a person should see.
The same channels
Nothing new to adopt. Velros AI works on top of the Instagram DM, WhatsApp, email, and Google Forms you already use, and we build the screens, approval queue, and settlement lists you need and keep improving them as you run.
Group-Buy Sellers
- Auto form roundup
- Payment match
- Payout report
Someone who knows the industry sets the rules with you.
A Velros operations designer and a working expert turn your standards for order collection, payment checks, deadline and quantity tracking, and shipping updates into real operating procedures.
The Velros operations design team
Industries rule design and weekly improvement
It keeps improving
Staff edits and the reasons work was held get gathered into next week's operating rule.
A person's time
Less repeat checking, and more of the day on the decisions and the growth that matter.
In depth
While you match one more payment screenshot, the buy closes without you
A group buy starts with orders scattered across a Facebook group, Instagram DMs, and a Shopify order form. One organizer pulls the form entries into a list, matches each payment against a name, counts toward the minimum, tags tracking numbers, and settles with the supplier alone. While that repetitive work eats the day, the real calls, like what price to set and what to do if it falls short, get pushed aside. Velros gathers the scattered orders into one list and drafts the payment match, but hands every money decision to a person.
From order to close
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Scattered orders into one list
Orders spread across group comments, DMs, and the order form get collected into a single list by variant, quantity, and recipient. Duplicate orders and mistyped options are flagged so the organizer sees them at a glance.
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Draft the payment match
Payer names are matched against order names and sorted into paid, unpaid, and amount-mismatch. Ambiguous cases are never auto-confirmed. They go on a separate list for a person to review.
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Close, ship, and settle
Final quantities and whether the minimum was met are tallied, tracking numbers are matched to orders, and a quantity-and-amount sheet for supplier settlement is prepared. Payouts and final settlement move to a human approval card.
What a person confirms
- Price and minimum quantity
- Setting the final price and go/no-go minimum against the supplier quote, margin, and shipping is a human call. Velros only assembles the quantities and costs.
- Refunds and partial cancellations
- When a buy falls short of the minimum or someone cancels midway, a person verifies who gets refunded and how much, then approves it. Nothing is refunded automatically.
- Supplier settlement
- The sheet of total ordered quantity, settlement amount, and organizer fee is prepared, but the actual payout to the supplier happens only after a person confirms.
Deadlines and duties you can't miss
- Ship-or-refund timing (16 CFR Part 435)
- You must ship within the time you stated, or within 30 days if none was stated, or give buyers the option to consent to a delay or get a refund. Cases at risk of slipping are surfaced for a person.
- Clear pre-order terms
- Price, shipping cost, close date, and refund terms should be shown before buyers commit. If your announcement draft is missing any of these, it's flagged.
- Compliant blast messages (CAN-SPAM)
- Promotional emails to your buyer list need a valid physical address and a working opt-out. Drafts missing these are flagged before anything goes out.
FTC Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435) · CAN-SPAM Act of 2003
Common questions
- Does it confirm payments automatically?
- No. It only drafts paid/unpaid/mismatch by matching payer names. Anything with a wrong amount or a name that doesn't line up is left for a person to confirm.
- Do I still have to watch the group, DMs, and store separately?
- No. Orders scattered across all three are pulled into one list so you see variant, quantity, and payment status on a single screen.
- Does it send the refunds or supplier payouts for me?
- It never moves money. It prepares who and how much on an approval card; the actual refund or payout is confirmed by a person.
We'll find what to cut first in Group-Buy Sellers, together.
Where the inquiries land, the order your staff check them in, and the rules a person applies last, laid out as one day of work.
Talk about our industryWhat comes in
Messaging, phone, search and email, in one place
What gets checked
What your staff decide, and what a person decides
What improves
Fewer repeat inquiries and fewer dropped follow-ups, every week