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Evidence logs and change history
Evidence logs and change history are a control that records, for every action, what was seen, which rule it ran under, and what staff changed, so you can retrace problems and turn them into the next rule.
- Share of actions with evidence
- Time to trace a cause
The time, the owner, what was done, the rule applied, the result, and the edits stay on record for each action, so bad ones can be traced to their cause and good ones become the next operating rule.
What Velros AI runs in Evidence logs and change history
A Velros operations designer and an industry expert turn your rules for the material read, the drafts made, staff edits, and failure cases into real operating procedures.
It runs to the same standard every day, so nothing gets missed.
Rather than bolting on a separate logging tool, we build the record into the reply, approval, and edit flow itself, so evidence piles up on its own while you operate.
What this board leaves behind
- Share of actions with evidence
- Time to trace a cause
- Rules updated from findings
The judgment that stays with a person
Evidence logs and change history
The operating record shapes what gets handled next
Share of actions with evidence
Time to trace a cause
Rules updated from findings
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The Velros workroom
Today's work and today's approvals, kept apart
Measure
Share of actions with evidence
Measure
Time to trace a cause
Measure
Rules updated from findings
Anything that could damage the audit trail, like deleting or editing records or accessing sensitive data, is allowed only after a person checks.
Evidence logs and change history
We gather signals about the material read, the drafts made, staff edits, and failure cases from across your channels, remove duplicates, and prioritize them.
For each action we log the time, the owner, the evidence, and the result, and attach the reason for any edit or reversal.
We trace bad cases to their cause and turn the good ones into the next operating rule.
In depth
Ask what went wrong, get no answer, and it happens again
The record exists to retrace, not to watch. Keep when it arrived, who read what, and which rule was applied, and one incident becomes the next standard. Keep the ones that went well too, or nobody learns what works.
Six things in the record
- Time
- When it arrived and when it was handled.
- Who
- Whether AI drafted it, and who approved.
- What happened
- What was read and what was done.
- Which rule
- The company standard or the exception that was applied.
- Outcome
- It ran, it waited, or it was refused.
- Corrections
- What a person changed and why. Without this last one the record never grows into a standard.
What requires this
- How long logs live
- How long logs must live depends entirely on where you are. GDPR Article 32 fixes no period. In the United States no cross-sector statute does either, and the one-year figure people quote is PCI-DSS Requirement 10, a card-industry standard rather than a law. China's Cybersecurity Law fixes six months.
- Deleting a record is itself an approval
- Anything that could damage the basis of an audit is not done automatically. Editing a record, deleting one, or reaching sensitive data waits for a person.
- Retention is a decision
- Keeping everything for ever is a risk, not a safeguard. What is kept, for how long, and when it is destroyed, is written at the start.
GDPR Article 32; PCI-DSS v4.0 Requirement 10 (an industry standard, not a law); PRC Cybersecurity Law Article 21
What it does not do
- A record prevents nothing
- The approval boundary prevents. The record finds the cause afterwards and turns it into a rule.
- It is not surveillance
- What was corrected is kept. How long somebody worked is not measured.
- Unread, it only accumulates
- Nobody learns from a log that is never opened.
Questions
- Will staff feel watched?
- What is kept is the basis of a decision, not somebody's hours. A correction becomes next week's standard, not material for a review.
- Can we read the record?
- The operating standard and the handling history are the company's asset. The form and timing of their return is something to settle before signing.
- How long is it kept?
- It depends on the work and the data. The retention period and the deletion procedure are agreed at the start.
Start with Evidence logs and change history, and there is less to check every day.
Talk about our workWe work on the channels you already use
We cut the repeat checking first
We leave the approvals that need a person