Trial-class inquiries, parent consultations, class placement, and attendance follow-ups scatter across channels, so Velros AI gathers them where the person in charge can work the list without hopping between apps.
We gather signals about trial classes, parent inquiries, class placement, and attendance follow-up from across your channels, remove duplicates, and prioritize them.
The requests that arrive at Tutoring and education services every day, kept on one screen along with what to confirm and what to improve next.
The original messages, files, staff edits, and approval-hold reasons from your email and messaging channels, Google Business Profile bookings, phone and SMS, and the student roster all stay on record, and we use them as the basis for next week's improvements.
Tuition and refunds, class-placement changes, parent complaints, changes to student personal data, and bulk announcements run only after the director or the person in charge has reviewed them.
The channels stay. Only the work a person confirms is separated out.
Trial-to-enrollment conversion rate · Consultation no-show rate · First-response time to inquiries
Rather than adding another screen, we sort the work arriving on the channels you use and separate out only the decisions a person should see.
Without adding new tools, we layer Velros AI on top of your email and messaging channels, Google Business Profile bookings, phone and SMS, and the student roster (a spreadsheet) that you already use. We build the screens, the approval queue, and the reports you need together, and keep fixing them while it runs.
A Velros operations designer and an industry expert turn your rules for trial classes, parent inquiries, class placement, and attendance follow-up into real operating procedures.
The Velros operations design team
Industries rule design and weekly improvement
Staff edits and the reasons work was held get gathered into next week's operating rule.
Less repeat checking, and more of the day on the decisions and the growth that matter.
In depth
A tutoring center loses its hours between the inquiry and the admin. The same question arrives several times a day across messaging and phone; trial lessons get scheduled; fees get calculated; absences get reported; instructor paperwork gets chased. The repeating half already has a rule. Only the other half needs a person.
Inquiries scattered across the messaging channel, the map listing and phone notes are sorted into new inquiries, current-student questions, absences and refunds.
Year group, subject, which days and times work, whether a sibling attends. Filling those before the call removes a round trip.
Class capacity is checked against the instructor's schedule and two or three slots are offered. Anything outside the rule goes to the principal.
The fee is drafted from the published schedule. Sibling discounts and mid-term joins are confirmed by a person.
Absences, make-up lessons and the re-enrolment date are recorded, and the next message is drafted before the moment passes.
Where the inquiries land, the order your staff check them in, and the rules a person applies last, laid out as one day of work.
Talk about our industryMessaging, phone, search and email, in one place
What your staff decide, and what a person decides
Fewer repeat inquiries and fewer dropped follow-ups, every week
