What you can see
We keep the original messages, files, staff edits, and reasons for pending approvals from Instagram DM, email, WhatsApp, and your website form, and use them as the basis for improving the next event.
What Velros AI runs
We gather signals about inquiries and quotes, timeline and vendor coordination, deposits, and day-of logistics from across channels, remove duplicates, and set priorities.
Events, Weddings & Celebrations
Inquiries and quotes, timeline and vendor coordination, deposits, and day-of logistics pull together in one place, even when they're scattered across channels, so your coordinator isn't rebuilding the plan from scratch.
- Channels unified
- Quote drafts auto
Here's how inquiries like these get handled.
The requests that arrive at Events, Weddings & Celebrations every day, kept on one screen along with what to confirm and what to improve next.
The order a person kept by hand, moved over as it was.
- Sort Inquiries scattered across email, Instagram DMs, and WhatsApp get split into weddings, corporate events, reschedules, and contract questions.
- Check Requested dates are matched against venue availability, per-headcount quote sheets, and vendor schedules to gather the facts.
- Draft A reply is drafted with a quote fitted to the date, guest count, and package, plus a proposed next consultation slot.
- Approve Replies tied to money or contracts, like quote amounts, deposit requests, and vendor bookings, go up as a one-tap approval card.
What stops
Quotes and deposits, schedule changes, vendor confirmations, and refunds run only after you or your coordinator reviews them.
The channels stay. Only the work a person confirms is separated out.
Channels unified · Quote drafts auto · Cancellation terms checked
What a person confirms runs on a single thread.
Rather than adding another screen, we sort the work arriving on the channels you use and separate out only the decisions a person should see.
The same channels
Without adding new tools, we layer Velros AI on top of the Instagram DM, email, WhatsApp, and website form you already use. We build the screens, approval queue, and reports you need together and keep refining them as you operate.
Events, Weddings & Celebrations
- Channels unified
- Quote drafts auto
- Cancellation terms checked
Someone who knows the industry sets the rules with you.
A Velros operations designer and an industry practitioner turn your standards for inquiries and quotes, timeline and vendor coordination, deposits, and day-of logistics into real operating procedures.
The Velros operations design team
Industries rule design and weekly improvement
It keeps improving
Staff edits and the reasons work was held get gathered into next week's operating rule.
A person's time
Less repeat checking, and more of the day on the decisions and the growth that matter.
In depth
While you walk the rehearsal, the new inquiry DM sits unanswered
Event and wedding planning runs on two clocks at once. While you confirm vendors and map the day-of timeline for the event that's almost here, new inquiries coming through Instagram DMs, WhatsApp, and phone calls wait on a quote and a reply. Sorting requests that each have a different budget, headcount, and date is repetitive work, but deciding the deposit, whether to hold that date, and which vendor to book takes a human. So new bookings keep getting slow replies, and a slow reply is usually a lost contract.
From inquiry to signed contract
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Pull scattered inquiries into one line
Requests that arrive separately through Instagram DMs, WhatsApp, and phone notes get organized in one place by budget, headcount, preferred date, and event type. When the same couple asks across channels, it's tied to a single thread so you never lose track of what's been answered.
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Draft the quote and date options
Based on past events, it lays out an itemized quote draft, the dates you could hold, and the vendors you'd need. Before anything goes out, it stages an approval card so a human confirms the numbers and dates.
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Hand confirmed details to vendors and a checklist
Once a booking is set, it turns the date, venue, headcount, and per-vendor orders into a day-of run checklist, and drafts vendor confirmation requests and follow-up reminders.
What a human confirms
- Quote and deposit
- The total, line items, and how much deposit to charge are confirmed and sent by a person. The draft is ready, but the call on the dollar amount is never handed off.
- Holding a date and exceptions
- Overlapping peak-weekend requests and change or refund asks are decided by a person. These are judgment calls no rule can split, so only the draft waits.
- Vendor selection and orders
- Which photographer, florist, or caterer to book and when to place the order gets your approval. Anything with cost attached always comes up as a card.
Deadlines and duties you can't miss
- Cancellation and refund terms
- Deposit forfeiture and cancellation fees are governed by your contract and state law, and terms that are unconscionable can be challenged. Refund and cancellation clauses are surfaced so what you quote matches what the contract says.
- Truthful pricing and disclosures
- Quotes and fees must be presented without deceptive or hidden charges under the FTC Act. Deposit, tax, and service-fee lines are spelled out so nothing reads as a surprise add-on.
- Marketing consent (CAN-SPAM)
- Promotional emails to leads need a valid physical address and a working opt-out under the CAN-SPAM Act of 2003. Follow-up and promo drafts carry those elements, and unsubscribes are respected.
FTC Act (Section 5) · CAN-SPAM Act of 2003 · state deposit and cancellation contract law
Common questions
- Does it set the deposit amount and send it on its own?
- No. Quotes and deposits are prepared only as drafts. Confirming the amount and sending it happens after you review it on the approval card.
- I use Instagram DMs and WhatsApp. Does it catch all of it?
- Yes. Inquiries scattered across DMs, WhatsApp, and phone notes get pulled together and organized by budget, date, and type, with each client's messages tied to one thread showing where the reply stands.
- How does it handle a double-booked peak date?
- Overlapping date requests are never auto-confirmed. It lays out the situation and stages it as an exception so you decide which booking to hold.
We'll find what to cut first in Events, Weddings & Celebrations, together.
Where the inquiries land, the order your staff check them in, and the rules a person applies last, laid out as one day of work.
Talk about our industryWhat comes in
Messaging, phone, search and email, in one place
What gets checked
What your staff decide, and what a person decides
What improves
Fewer repeat inquiries and fewer dropped follow-ups, every week