We gather signals about signups, trials, payments, and feature requests from across your channels, remove duplicates, and prioritize them.
Signup inquiries, trial users, failed payments, and feature requests land across Intercom, email, and Slack. Velros AI pulls them together so a solo founder isn't refreshing three tabs to keep up.
The requests that arrive at Micro-SaaS and subscription software every day, kept on one screen along with what to confirm and what to improve next.
The original messages, history, staff edits, and approval-hold reasons from Intercom conversations, signup logs, Stripe payment events, and feature requests all stay on record, and we use them as the basis for next week's improvements.
Refunds and cancellations, plan changes, bulk email sends, and changes to a user's personal data run only after the founder has reviewed them.
The channels stay. Only the work a person confirms is separated out.
Trial-to-paid conversion rate · Failed-payment recovery rate · First response time to inquiries
Rather than adding another screen, we sort the work arriving on the channels you use and separate out only the decisions a person should see.
Without adding new tools, we layer Velros AI on top of Intercom, Stripe, email, Slack, and Notion that you already use. We build the screens, the approval queue, and the reports you need together, and keep fixing them while it runs.
A Velros operations designer and an industry expert turn your rules for trial conversion, failed-payment recovery, and feature-request triage into real operating procedures.
The Velros operations design team
Industries rule design and weekly improvement
Staff edits and the reasons work was held get gathered into next week's operating rule.
Less repeat checking, and more of the day on the decisions and the growth that matter.
In depth
The time to build the product leaks away between support and billing. The same question scatters across Intercom and email, and a failed card quietly ends a subscription. Velros pulls these signals into one queue, prepares them down to a draft, and leaves only the irreversible to the operator.
Inquiries from Intercom, email and Slack are sorted into new, trial, billing and feature request.
The same user's earlier conversations and payment history are tied into one.
Replies, upgrade guidance and payment-recovery drafts are prepared and raised.
Refunds and plan changes are queued for approval before they send.
The operator's edits and the user's response are kept as candidates for the next standard.
Where the inquiries land, the order your staff check them in, and the rules a person applies last, laid out as one day of work.
Talk about our industryMessaging, phone, search and email, in one place
What your staff decide, and what a person decides
Fewer repeat inquiries and fewer dropped follow-ups, every week
