The work your company repeats every day, handled by Velros AI instead of people Get a free assessment →

Docs and how-tos, organized

Velros AI keeps the answers to repeat questions, the work manual, and your assets and templates in one place. The team stops asking you where things are.

  • Time redone on repeat questions
  • Time for a new hire to get up to speed
Docs and how-tos, organized
What Velros AI runs Docs and how-tos, organized
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The Velros workroom

Today's work and today's approvals, kept apart

Measure Time redone on repeat questions
Measure Time for a new hire to get up to speed
Measure Time spent looking for an asset

Writing to the company's long-term memory (the wiki, the standard), publishing a manual, and any licensing call on an outside asset take effect only after a person confirms.

Docs and how-tos, organized

We pull the standards the company actually uses out of repeat answers and handled exceptions, and organize them as knowledge candidates.

We turn the work manuals and the assets and templates into drafts, and send anything bound for the company's long-term memory to a person to approve.

We record what gets asked often and where people got stuck, and turn it into the basis for the next update.

What's included

Turns company standards that lived only in someone's head into knowledge that stays.

This is the actual work Velros AI takes on here. Open any of it to see how it gets handled.

Even when the person in charge changes, the answers follow the same standard.

The company standard is pulled out of repeat answers and exceptions and written up as a draft, while committing it to the company's long-term memory (the wiki, the standard) is split out for a person to approve.

What this board leaves behind

  • Time redone on repeat questions
  • Time for a new hire to get up to speed
  • Time spent looking for an asset

The judgment that stays with a person

Docs and how-tos, organized

The operating record shapes what gets handled next

Time redone on repeat questions Time for a new hire to get up to speed Time spent looking for an asset
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Where an expert comes in

In depth

The document exists. Nobody could find it, so it was written again

A company's knowledge does not disappear. Nobody knows where it is. So the same proposal gets written three times, and the same question gets three different answers.

The day this team has

  1. Gather what is scattered

    Mail, drive, documents, past replies: find what was actually used.

  2. Separate final from draft

    Without a mark for what is current, an old version leaves the building.

  3. Start from the question

    Organised by the words staff actually searched for.

  4. Reuse it in the draft

    Settled knowledge becomes the basis of the next reply.

  5. Flag what changed

    When a standard moves, the answers that relied on it are marked.

What only a person confirms

What counts as final
Somebody says which version is current.
What may leave
A document going outside is read by a person.
Access to sensitive files
Permissions are set by a person.

What it is measured by

  • Reuse rate

    How often settled knowledge reaches the next draft.

  • Duplicate work

    The share rewritten because the original could not be found.

  • Stale versions sent

    The share of outgoing material that used an old version.

Questions

Do we migrate the documents?
No. They are read where they are, and what is current is marked.
Do you need all of them?
Only what the first job needs.
What if wrong knowledge gets reused?
When a standard changes, the answers that relied on it are flagged.

Pages to read next

Once one piece of work is sorted, the work on either side of it can widen to the same standard.

Sort out knowledge assets first, and the company's standards stay even when people leave.

Talk about our work

We work on the channels you already use

We cut the repeat checking first

We leave the approvals that need a person