The work your company repeats every day, handled by Velros AI instead of people Get a free assessment →

AI Wrappers & Chrome Extensions

Subscription and billing questions, API limit and error reports, bug reports, refunds, and feature requests stay scattered across channels. Velros AI pulls them together so a broken integration reaches the right person fast.

Get an assessment
Bug / quota / refund sort Billing + usage evidence Sensitive actions await approval

AI Wrappers & Chrome Extensions

  • Bug / quota / refund sort
  • Billing + usage evidence
  • Sensitive actions await approval

The channels stay. Only the work a person confirms is separated out.

Bug / quota / refund sort · Billing + usage evidence · Sensitive actions await approval

What a person confirms runs on a single thread.

Rather than adding another screen, we sort the work arriving on the channels you use and separate out only the decisions a person should see.

The same channels

Nothing new to adopt. Velros AI works over the email, Discord, and in-app support you already use, and we build the screens, approval queue, and reports you need and keep improving them as you run.

Here's the inquiry. Here's how it gets handled.

The requests that arrive at AI Wrappers & Chrome Extensions every day, kept on one screen along with what to confirm and what to improve next.

The order a person kept by hand, moved over as it was.

  1. Sort Inquiries scattered across email and Discord get auto-sorted into bug, quota, refund, and pricing.
  2. Verify It pulls the account's billing status, plan, and API usage logs and lays them beside the message as evidence.
  3. Draft It prepares a reply asking for repro steps, a quota-reset note, and a refund-policy explanation as separate drafts.
  4. Approve Refunds, quota bumps, and pricing exceptions go up as an approval card for you to click before anything runs.

What you can see

It keeps the original messages, logs, staff edits, and approval-hold reasons from email, Discord, and in-app support as evidence for next week's improvements.

What stops

Refunds, API limit or pricing changes, roadmap commitments, and mass announcements go out only after you or your teammate reviews them.

Someone who knows the industry sets the rules with you.

A Velros operations designer and a working expert turn your standards for billing, API limits and errors, bug handling, and feature requests into real operating procedures.

The Velros operations design team

Industries rule design and weekly improvement

Get an assessment

It keeps improving

Staff edits and the reasons work was held get gathered into next week's operating rule.

A person's time

Less repeat checking, and more of the day on the decisions and the growth that matter.

In depth

While you triage bug reports, the next release sits still

An AI wrapper or Chrome extension built by one or two people gets support requests pouring in through email and Discord. Subscription billing errors, API-limit questions, bug reports, and refund requests all land in the same inbox. Most of it is the same answer typed again, but whether to issue a refund, raise someone's limit, or change pricing is a call a person has to make. Velros drafts the repetitive replies and surfaces only the money decisions on an approval card.

From the first message to a resolved one

  1. Everything in one place

    Velros pulls requests scattered across email and Discord into a single view, sorted into subscription, limit, bug, and refund. When the same question comes in more than once, it groups the duplicates.

  2. Repeat answers wait as drafts

    Recurring questions like "how do I rotate my API key" or "when does my limit reset" get a reply drafted from your docs and past answers. You just review and send.

  3. Judgment calls go to a card

    Requests that need a decision, like a refund or a limit bump, are assembled into an approval card with the relevant billing and usage attached. Approve it and the reply and action follow.

What a person confirms

Whether to refund
Whether the request is inside the return window and whether the digital product was already used decides if a refund applies. Velros attaches the facts; you approve or decline.
API limits and exceptions
Whether to temporarily raise a user's limit, and how much that adds in cost, is a decision for a human. Velros shows current usage and the projected cost alongside.
Pricing and plan changes
Changing a price or handing out a discount code touches revenue directly. Velros prepares the draft and the reasoning; you make the final call on the card.

Deadlines and duties you can't miss

Auto-renewal disclosure
For subscription apps, ROSCA requires clear disclosure of auto-renewal terms, informed consent before the charge, and an easy way to cancel. Your checkout and account pages need to state this plainly.
Refund terms stated up front
There's no federal right of return for digital goods, so whatever refund policy you set is what governs. But it must be disclosed clearly before purchase and honored once a request is approved. Velros tracks pending refunds so approved ones don't stall.
Email consent and unsubscribe
Under CAN-SPAM, any commercial email needs an accurate sender, no deceptive subject line, and a working unsubscribe honored within 10 business days. That applies to your product and marketing mail alike.

FTC's Restore Online Shoppers' Confidence Act (ROSCA, 2010) and the Negative Option Rule · CAN-SPAM Act of 2003

Common questions

I'm constantly bouncing between Discord and email. Does it handle both?
Yes. Velros gathers requests from both channels into one flow, so you review and reply from the same place no matter where the message came in.
I don't want refunds processed automatically.
Money decisions, whether refunds, limits, or pricing, are never executed on their own. Velros only prepares the draft and the context on an approval card; nothing moves until you approve.
Is it worth it if I'm a solo dev?
The smaller the team, the more it helps. By turning repetitive support into ready drafts, it frees you to spend more time on bug fixes and the next feature.

We'll find what to cut first in AI Wrappers & Chrome Extensions, together.

Where the inquiries land, the order your staff check them in, and the rules a person applies last, laid out as one day of work.

Talk about our industry

What comes in

Messaging, phone, search and email, in one place

What gets checked

What your staff decide, and what a person decides

What improves

Fewer repeat inquiries and fewer dropped follow-ups, every week